PIE FAQ

 
 

General Ordering Questions

Do you have the same pies everyday?

Nope! Our pie menu changes frequently. In the savory category we always have beef, chicken, pork, vegetarian, vegan and a fish or lamb option. We have sausage rolls and spinach rolls everyday, as well as a daily pasty. Sweet pies change less often and we have a number of signature sweet pies we try to keep in stock. We post our daily menu every morning around 11 am on our social media channels..

Can I call ahead and place an order for savory pies?

For an order of more than six pies, please give us a day’s notice so that we can be sure to accommodate your order. Otherwise, pies are first come, first served. When we open, the pies are ready to go, and we have an efficient system in place, which means we do sometimes run out of some selections, especially towards the end of the day. But we try our hardest to keep the pies coming all day long!

If I want to make a large order of pies, how do I do that?

Please use our online order request form!

Can I pre-order whole sweet pies?

Yes! Please use our online order request form! We frequently have a small selection of whole pies available for sale on any given day, but if you have your heart set on a specific type, please plan ahead!

EXCEPTIONS: If you would like an order larger than 2 or 3 whole pies, or if it is around the holidays such as Thanksgiving or Christmas, please allow much more notice, as we can only accommodate a finite amount of orders, and spaces fill quickly!

Do you deliver?

Not at this point, but maybe someday!

What kind of payments do you accept?

Cash, Visa, Mastercard, Amex, Discover, and ApplePay

 

Pie Specifics + Ingredients

How many people will a sweet pie serve?

Most of our sweet pies are 9-inch deep dish pies. Here at the shop we cut them into 8 pretty hefty slices, but leave them uncut when ordered whole, so you can cut as many slices as you prefer. Whole pies are $35+ tax.

Do you make large savory pies?

No, our savory pies are 5 inch, individual, handheld pies.

Do you have anything gluten-free?

Sorry, no! Our shop is just way too small and there is entirely too much flour around to safely be gluten-free.

do you use peanuts?

While we take steps to minimize the risk of cross contamination, and while we never use products containing peanuts, we cannot guarantee that any of our products are 100% safe to consume for people with severe peanut, tree nut, soy, milk, egg or wheat allergies. Consuming raw or undercooked meats, poultry, seafood, shellfish, or eggs may increase the risk of food-borne illness.

 

Ordering Ahead

how do I order ahead?

Using our online ordering request form, you can let us know what pies you would like, the date and time you would like to pick them up, and a phone number we can reach you at. Once we receive your request, we will be in touch to confirm the order and take payment.. Keep in mind we are a small, busy shop and might not be able to accommodate all orders, but we will try our hardest!

How can I tell which pie is which?

The stamp on the bag is part of our handy-dandy pie-dentification system. A kiwi bird means it's a chicken pie (but you would never, ever eat a kiwi bird!), a cow meansbeef, pig means pork, vegetarian has a silver fern, and so on...

How do I reheat a savory pie?

Low and slow! For cold pies from the fridge, pre-heat your oven to 300°, put your pie on an uncovered baking sheet and place in the oven for about 25-30 minutes. Ovens do vary, so keep an eye on it. You can stick a knife in it to check that the insides are nice and warm, but don’t overheat! The key to a perfect pie is not too hot and not too cold! If your pie is still warm, lessen the baking time and if your pie is frozen, defrost a bit before reheating. Enjoy!

 

Donations & Other Questions

Do you give donations for charitable organizations?

We currently give ongoing and annual donations to _______ organization, _________ organization and _______ organization as these causes are near and dear to our hearts and our neighborhood. We cannot accommodate any additional donation requests at this time.

What is a kiwi?

An adorable, flightless bird native to New Zealand; also what New Zealanders are affectionately called.

 

 

Have another burning question? Reach out on our contact form.